From payment to delivery, you're protected
In the site and its partner stores, customer relations are at the heart of our priorities. That's why we strive to make your experience as enjoyable as possible. This applies both to the products we offer and to the services we provide to you before, during and after your purchase.
Choosing us is the assurance of optimal customer satisfaction and service. We will do everything we can to ensure you have the best experience possible. You'll find that buying online is simple and worry-free.
- You have just placed an order and you have the option to choose several secure payment methods.
> Secure online payment
- Secure payment by credit cards : Credit card "Carte Bleue", Visa, Eurocard/Mastercard, Maestro, e-CB or American Express, Simple, fast and secure payment method. Pay for your purchases online without revealing your bank details.
This payment method is completely secure, since at the time of payment, you are redirected to an approved payment platform using an encryption protocol for your data (https). Note that the credit card payment method uses the "3Dsecure" which consists of sending you a confirmation code of your payment by SMS (or via your banking app) to ensure that you authorise the transaction. You will then be automatically redirected to our shop, which will confirm the success of your payment and provide you with your order number.
The information you enter on the interface is completely secure because this screen is managed by your bank.
The site therefore does not have access to it and has no knowledge of your codes.
- Credit cards accepted:
- Credit cards Credit card "Carte Bleue".
- Credit cards Eurocard/Mastercard.
- Credit cards VISA.
- Payments by e-CB (all you have to do is select a credit card during the payment phase).
- Maps American Express.
-Cards PayPal and their secure partners.
-Cards Stripe and their secure partners.
In order to facilitate your future purchases, you will be able to save your payment card information such as CB, Visa, MasterCard, Maestro, or American Express. This strictly confidential information is recorded and secured with our partners Payplug, Stripe, Scalapay. As a result, we do not store any information about your payment.
This system has been designed by Visa and MasterCard to guarantee the security of your payments and avoid fraudulent credit card payments on websites.
We have joined this program to allow you to benefit from this enhanced security.
3D Secure is called "Verified by Visa" by Visa, "MasterCard Secure Code" by MasterCard and "Safe Key" by American Express.
In practice, when paying by credit card on the site, you enter your card number, expiry date and the 3-digit security code on the back of your card as usual.
> Payment in instalments* free of charge by credit card or bank transfers (from 2 to 6 instalments)
* PAY IN 2X 3X 4X 6X
We allow you to pay for your order in instalments free of charge and in total security (from 2 to 6 instalments).
Select Bank Transfer as your payment method at checkout, or contact us by email or phone.
After confirming the details of your order, you will be promptly presented with the payment schedule.
You can choose to pay your instalments by credit card or bank transfer.
An email will remind you of the payment of each instalment.
This offer is fast, convenient and systematically granted to everyone and for all items in the catalog:
- Immediate and unjustified consent,
- No direct debit from your card or bank account (you will receive a payment request by email at each agreed instalment),
- This offer is not a credit, but only payment instalments (from 2 to 6 instalments maximum),
- You can pay your deposit and the balance by the payment method of your choice,
- Your order will be delivered to your home after payment of your entire order (deadlines and balances).
If you wish, you can also pay by bank transfer, in which case your order will only be processed once your payment has been received in our bank account. Our bank details appear when you select "payment by bank transfer" on your order.
Processing is fast, and there is often a 1-2 day delay between the time you are debited from your bank account and the time we receive your transfer.
- Immediate transfer with bank-to-bank payment by Delupay:
Payments by Instant Transfer.
Online payment has never been easier:
1. You choose to "Pay by Instant Transfer" at checkout to pay for your order.
2. You select your bank in France and some European countries.
3. You are redirected to your bank and they authenticate you directly with your usual web banking credentials.
4. You verify and confirm the payment. You don't have to enter any information, everything is pre-filled.
- PayPal in 4X free of charge:
Available for purchases from €30 to €2,000. No application fees or late fees.
PayPal, the undisputed leader in online payments, allows buyers and sellers to send and receive payments online.
PayPal has more than 100 million accounts in 190 countries and regions around the world. It is accepted by merchants everywhere.
PayPal helps protect your credit card information with industry-leading security and fraud prevention systems.
When you use PayPal, your financial information is never shared with the merchant.
- Settlement by combined payments:
We also offer you the possibility to combine several of our payment solutions.
For example, you can pay a deposit on a product by credit card and pay the balance by bank transfer, cheque or financing.
Contact our sales department via the contact form, and our advisors will work with you to find the solution that suits you best.
> Order online
Select a product
- Browse the site to find the product that's right for you.
- You can choose to place your order at any time by phone or from our partner stores.
- You can also request a quote directly with your user account.
Add it to your cart
Choose your product, then click "Add" to the cart. Once you've added a product to your cart, you can delete it, change the quantity, review additional accessories, continue shopping, or continue to checkout your order. You are under no obligation to purchase the products in your shopping cart. When you're ready to place your order, simply go to your shopping cart and click "Save".
Complete your transaction
If you haven't already, you'll be prompted to open an account. The order registration process consists of four quick steps:
Step 2: Order & Price Verification
Step 3: Order Confirmation
Step 5: Confirmation of the transaction by issuing an order number
Step 6: Sending an acknowledgment of receipt electronically
For even more convenience, we deliver your purchase anywhere in the world.
>> If you have any questions or advice about your solution, secure payment, Our team of professionals is at your disposal by phone or e-mail.
Better Living & High Quality - Trademark Specialist
Expert in the sale of equipment, furniture and contemporary objects for the home, garden, pool, heating and well-being.